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Desktop Support
AXIS provides managed desktop services across Australia
We specialise in representing other organisations, providing a remote presence for them and following their direction to provide IT services to their internal and external customer bases. As such, we are fully aware for the necessity to provide services autonomously, representing our Client as if we were part of your IT support team.
Let us remove the pressure by provide quality support under your guidance to the Clients you can't easily service.
We welcome your enquiries and will be delighted to discuss your support needs.
P: +61 8 8113 5741
E: enquiries@axiscomputing.com.au
Our desktop services include
- SLA based contracts
- Business and non-business hours support
- Technically qualified and competent staff at all levels
- National warehousing for spares
- Helpdesk services for third party organisations
- Detailed activity reports
- Equipment purchasing and repair services
- Equipment warranty management
- Deployment of equipment including desktops, printers, servers, SANS, switches, routers and firewalls
- Provision of managed third-parties such as electricians, cabling contractors, telephony providers, etc.
- First, second and third level IT support
- Support for Microsoft and Open Office products (desktop and Operating Systems)
- Support for PC’s, Servers, Macs, printers and communication equipment